01
A tenant sends a message
They use plain SMS or email. There is no tenant app, portal, or new login.
For independent landlords · roughly 1–20 units
The maintenance desk that sorts itself. But you stay in control.
Tenants text or email. Every message becomes a tracked, sorted ticket. You approve what goes out.
14-day live trial · Starter is $29/month · Cancel anytime
Tenant thread
9:41Tenvo
Property maintenance
Unit 4B · threaded SMS
Tenant text...
The fixed acknowledgment is the only tenant message that can go out without your approval.
How it works
From tenant message to your decision.
02
Tenvo sorts the ticket
The message joins the right thread, gets a category and priority, and receives the fixed acknowledgment if you leave it on.
03
You decide what happens
Review the thread, then reply to the tenant or dispatch a vendor with one click.
What is included
The shipped maintenance workflow.
Built to sit between scattered tenant messages and the decisions only you should make. Open any line for the detail.
01Threaded requests
Follow-up texts and emails stay with the open ticket. A message after closure starts a linked new ticket.
02Toggleable acknowledgment
A fixed receipt goes to the tenant after a new ticket is created. You can switch it off at any time.
03Urgent alerts
Rule-based urgent flags email the account owner so a possible emergency is not buried in the queue.
04Daily digest
One owner email summarizes new, urgent, waiting, overdue, and recently resolved work.
05Vendor dispatch
Choose a vendor, review the message, and click dispatch. Tenvo does not contact a vendor until you do.
06Delivery tracking
SMS and email callbacks mark outbound messages delivered or failed on the ticket.
07Works beside your rent tools
Keep the software you already use for rent and accounting. Tenvo handles the maintenance conversation.
One public plan
Small enough to try live.
For landlords who need a maintenance desk without moving their whole operation into Buildium or AppFolio.
Starter
$29/month
Start with a 14-day live trial. Your tickets remain readable if you stop; outbound sending pauses.
Set up StarterHonest answers
Before you try Tenvo.
What happens when the 14-day live trial ends?
Your tickets and message history stay readable. Outbound SMS and email pause until the Starter plan is active.
Do tenants need an app?
No. Tenants use ordinary SMS or email, just as they do today.
Can I keep my current rent software?
Yes. Tenvo is a maintenance desk, not a rent collection or accounting replacement.
Is anything sent automatically?
Only the fixed ticket acknowledgment can go to a tenant without your approval, and you can turn it off. Owner-only urgent alerts and the daily digest are notifications you can also turn off. Tenant replies and vendor dispatches always need your click.
Does Tenvo contact vendors on its own?
No. You choose the vendor, review the dispatch, and click send. Tenant contact details are left out unless you choose to include them.
When does the trial start?
You can explore the dashboard first. The live trial starts after the first successful live SMS or email message.
Still deciding whether it fits your setup?
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